Frequently Asked Questions
1. What material are Trido blocks made of?
Trido blocks are made from high-quality ABS plastic, known for its strength, durability, and safety. The surfaces are smooth, and the powerful internal magnets are securely embedded for long-lasting use.
2. What age is Trido suitable for?
Trido is designed for children ages 3 and up. While younger children enjoy simple stacking and color matching, older kids and adults engage in more advanced and creative constructions.
3. How do I build the figures, and where is the guide?
You can explore our step-by-step video guides on the VIDEO GUIDE page of our website. These tutorials cover builds using different set sizes and include plenty of creative inspiration.
4. Can I mix Trido blocks from different sets?
Yes! All Trido sets are fully compatible. You can mix shapes and colors freely. Any model shown using a small or medium set can also be built using a large set.
5. Is Trido safe for children?
Absolutely. Trido blocks are made with child-safe materials and meet international safety standards, including EN71 and ASTM. The magnets are completely enclosed and cannot be removed or swallowed.
Warning: This product contains small magnets. Swallowed magnets can cause complications leading to serious infections and death. Seek immediate medical attention if magnets are swallowed or inhaled.
6. How durable is Trido?
Trido blocks are built to last. They are impact-resistant, scratch-resistant, and designed for frequent play. With proper care, they can be enjoyed for many years.
7. How is Trido different from other magnetic blocks?
Trido is unique in its geometric design—based on tetrahedrons and octahedrons, not traditional cubes. It also features a patented magnetic system that allows all shapes to connect to each other from any side, with no repelling. This opens up a new dimension of play, enabling more complex, stable, and artistic 3D constructions.
8. What is the size of Trido blocks?
Each block fits comfortably in both a child’s and an adult’s hand. Each side measures approximately 5 cm, and the side length is consistent across all shapes, allowing seamless connections and balanced constructions.
9. How does Trido work?
Each block contains safely embedded magnets that allow pieces to snap together from multiple angles. The geometric design creates stable, interlocking structures—perfect for both imaginative play and technical building. You don’t need any instructions to start—Trido is super easy and fun to interact with. Just start fidgeting with the shapes, attaching them randomly, and you’ll end up creating something amazing every time.
10. Why does Trido cost what it does?
Trido is a premium, design-focused toy with high-quality materials, precision manufacturing, and a unique geometric system. The price reflects its durability, safety, educational value, and the creativity it inspires.
11. Do you charge tax? Why?
Yes, we charge VAT (Value Added Tax) on all UK orders, as required by UK tax law. VAT is already included in the final price you see at checkout.
12. Do I receive a shipment confirmation?
Yes, you will receive an order confirmation email after purchase and a shipping confirmation with tracking details once your order is dispatched.
13. What should I do if a Trido piece is damaged?
If a Trido piece becomes damaged we recommend you safely discontinue play with this piece and dispose of it responsibly in household waste. Please do not attempt to repair or continue using it, especially if any part of the internal magnet is exposed.
WARNING: This product contains small magnets. Swallowed magnets can cause complications leading to serious infections and death. Seek immediate medical attention if magnets are swallowed or inhaled.
14. What makes Trido educational?
Trido supports STEM learning by introducing children to the fundamentals of geometry, 3D shapes, and magnetism in a hands-on, engaging way. It encourages spatial reasoning, problem-solving, and pattern recognition, while also developing fine motor skills. Through open-ended play, children explore how shapes connect and balance, boosting their design thinking and nurturing imagination and creativity in the process.
15. How should I store and care for Trido blocks?
Store Trido blocks in their original box or a clean, dry container. Avoid direct sunlight and high humidity. You can wipe the pieces with a soft, damp cloth to keep them clean from dust.
16. Do you ship internationally?
Unfortunately, at the moment we ship only within the UK. However, we’re actively working on expanding our shipping options to Europe and other international regions in the near future. Stay tuned—we’ll update our website as soon as international shipping becomes available!