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Terms and Conditions

Last updated: 20.03.2025

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1. Introduction

Welcome to Trido.uk (the "Website"). This Website is operated by Trido Ltd, a company registered in England and Wales under Company Number 11253164, with its registered office at 483 Green Lanes, London, England, N13 4BS.

By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use this Website.

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2. Definitions

  • "We," "Us," "Our" refers to Trido Ltd and Trido.uk.

  • "You," "User," "Customer" refers to any person accessing or using the Website.

  • "Products" refer to goods available for purchase on the Website.

  • "Personal Data" refers to information collected in accordance with our Privacy Policy.

 

3. Use of the Website

  • You must be at least 18 years old to use this Website and make purchases.

  • You agree not to misuse the Website, interfere with security, or attempt unauthorized access to any part of the Website.

  • We reserve the right to modify, suspend, or discontinue any part of the Website at any time.

 

4. Orders and Payments

  • All orders placed through this Website are subject to acceptance and availability.

  • We reserve the right to refuse or cancel an order at our discretion.

  • Prices are listed in GBP (£) and include VAT where applicable.

  • We accept [list payment methods: e.g., Visa, MasterCard, PayPal, etc.].

  • Payments are processed securely, and we do not store your payment details.

 

5. Shipping and Delivery

  • We deliver within the United Kingdom.

  • Shipping costs and estimated delivery times will be provided at checkout.

  • Delivery times may be affected by external factors beyond our control.

  • The risk of loss or damage to goods passes to you upon delivery.

 

6. Returns and Refunds

  • You have 14 days from delivery to return eligible items for a refund or exchange.

  • Items must be unused, in original packaging, and include proof of purchase.

  • We do not accept returns for customized or perishable items unless they are faulty.

  • Refunds are processed within 14 days of receiving the returned product.

  • Return shipping costs are the customer’s responsibility unless the item is faulty.

 

7. Warranty and Liability

  • We are not liable for indirect, incidental, or consequential damages caused by misuse of our Products.

  • Product descriptions and pricing are accurate to the best of our knowledge, but we do not guarantee the absence of errors.

 

8. Privacy Policy and Data Protection

  • We collect, use, and store personal data as outlined in our [Privacy Policy].

  • Your information is processed in accordance with the UK GDPR and Data Protection Act 2018.

  • If you are a European resident, you have the right to access, modify, or delete your personal data.

 

9. Cookies and Tracking Technologies

  • Our Website uses cookies to enhance user experience and track website performance.

  • You can modify your browser settings to disable cookies, but some features of the Website may not function properly.

 

10. Intellectual Property

  • Trido® is a registered trademark of Trido Ltd.

  • All content on this Website, including text, images, logos, and designs, is the property of Trido Ltd and is protected by copyright laws.

  • You may not copy, modify, distribute, or reproduce any Website content without our written permission.

 

11. Third-Party Links

  • This Website may contain links to third-party sites. We do not control or endorse these external websites.

  • We are not responsible for the content, policies, or practices of third-party websites.

 

12. Limitations of Liability

  • We are not responsible for any loss, injury, or damage arising from your use of the Website or Products.

  • Our liability is limited to the maximum extent permitted by law.

 

13. Changes to These Terms

  • We reserve the right to modify these Terms and Conditions at any time.

  • Changes will be effective immediately upon posting. Continued use of the Website indicates acceptance of the updated Terms.

 

14. Governing Law and Jurisdiction

  • These Terms and Conditions are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.​

 

15. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

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Email: trido@trido.uk
Address: 483 Green Lanes, London, England, N13 4BS

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